If a parent would like to delete their account, they can contact us at firstname.lastname@example.org.
Artsonia will first verify the requestor's identity and confirm that he/she understands that all associated content will be deleted.
Once we receive confirmation, Artsonia will delete the parent account as requested.
Please note that by deleting their account, if the parent is the only legal guardian registered to an artist, then any personal gallery artwork submitted to their child's art portfolio will also be deleted. However, any artwork submitted by the teacher (or child under the direction of the teacher) and other student or teacher related content (such as the teacher’s feedback on the child’s artwork) may be considered an “education record” and will be retained by us at the direction of the school (e.g., for school legal compliance reasons such as maintenance of “education records” under the Family Educational Rights and Privacy Act (FERPA) or "student data" under various state student privacy laws). The parent must first contact the school directly to remove their child's artwork. Please click here to learn how to request deletion of this content.
NOTE: If a parent deletes his/her account, it is deleted in a manner similar to emptying the recycle or trash bin on a computer. Any removed content may persist in backup copies for a reasonable period of time (but will not be available to others).