Artsonia considers a student account to be inactive when all the following conditions are satisfied:
- Neither the student nor the student's parent(s) have logged into their account in 2 years.
- The student's teacher has not performed any activity on this student account in 2 years, including uploading new artwork or giving new feedback.
Once all these conditions are met, Artsonia automatically deletes or de-identifies any personal information tied to the student account that is not necessary for educational purposes or legal obligations, or to provide the Service for which we receive or collect the child’s personal information, including device tokens, device identifiers and IP addresses.
Please note that deletion does not include Artwork submitted by the student or teacher or messaging between a teacher and parent (i.e., the electronic newsletters) or teacher and student (i.e., teacher feedback) as we may be required to retain these at the direction of the school (e.g., for legal compliance reasons such as maintenance of “education records” under the Family Educational Rights and Privacy Act (FERPA)). Please click here to learn how to request deletion of this content.
A student account becoming inactive is different than when a parent or teacher requests a student account be deleted from the website.